Privacy Policy

Last updated: January 2026. Effective date: January 1, 2026.

1. Introduction

Wylfris Systems Inc. ("Company," "we," "us," "our," or "Wylfris") operates industrial filtration solutions engineered for Canadian operations. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this policy carefully. If you do not agree with our practices, do not use our services.

2. Information We Collect

2.1 Information You Provide Directly

We collect information that you voluntarily provide when you interact with our website, contact us, or engage with our services, including:

• Contact information: name, email address, phone number, and company name
• Business information: industry type, facility location, and operational details
• Communication data: inquiries, support requests, and correspondence
• Payment information: billing address, invoice details, and transaction records
• Feedback and surveys: comments, testimonials, and responses to our inquiries

2.2 Information Collected Automatically

When you visit our website, we automatically collect certain technical information:

• Device information: IP address, browser type, operating system, and device identifiers
• Usage data: pages visited, time spent on pages, referral sources, and click patterns
• Cookies and tracking technologies: session identifiers, preferences, and analytics data
• Location data: general geographic location derived from IP address

2.3 Information from Third Parties

We may receive information about you from third parties, including business partners, service providers, and publicly available sources. This helps us verify information and enhance our services.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Service delivery and customer support
• Processing transactions and sending related information
• Marketing communications and promotional materials (with consent)
• Website improvement and optimization
• Analytics and business intelligence
• Legal compliance and fraud prevention
• Responding to inquiries and requests
• Personalizing your experience on our website

4. Legal Basis for Processing

We process your personal information based on the following legal grounds under Canadian privacy laws and PIPEDA (Personal Information Protection and Electronic Documents Act):

• Consent: You have explicitly consented to the processing of your information
• Contract Performance: Processing is necessary to fulfill our contractual obligations
• Legal Obligation: Processing is required by applicable Canadian law
• Legitimate Interests: Processing serves our legitimate business interests while respecting your rights

5. How We Share Your Information

We do not sell or rent your personal information. We may share your information with:

• Service Providers: Third-party vendors who assist with hosting, analytics, email services, and customer support
• Business Partners: Companies we work with to deliver joint services or solutions
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In the event of merger, acquisition, or sale of assets
• Your Consent: When you explicitly authorize us to share your information

6. Data Security

We implement appropriate technical, administrative, and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security assessments and updates
• Employee training on data protection practices
• Incident response procedures

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Your Rights and Choices

Under Canadian privacy legislation, you have the following rights:

• Right to Access: Request access to your personal information we hold
• Right to Correction: Request correction of inaccurate or incomplete information
• Right to Deletion: Request deletion of your personal information (subject to legal obligations)
• Right to Opt-Out: Unsubscribe from marketing communications at any time
• Right to Data Portability: Request a copy of your information in a portable format
• Right to Object: Object to certain types of processing

To exercise these rights, contact us at info@wylfris.bond or call +1 416 364 8821. We will respond to your request within 30 days.

8. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience and collect analytics. These include:

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Help us understand how visitors use our site
• Marketing Cookies: Enable targeted advertising and retargeting (with consent)

You can manage cookie preferences through your browser settings. Disabling cookies may affect website functionality. For detailed information about cookies, please see our Cookie Policy.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law. Our retention periods include:

• Customer service records: retained for 3 years after service completion
• Transaction records: retained for 7 years for accounting and tax purposes
• Marketing communications: retained until you unsubscribe
• Website analytics: aggregated and anonymized after 13 months

10. Third-Party Links

Our website may contain links to third-party websites and services. This Privacy Policy does not apply to external sites. We are not responsible for the privacy practices of linked websites. We encourage you to review their privacy policies before providing any personal information.

11. Children's Privacy

Our services are not directed to individuals under the age of 13 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information and terminate the child's account.

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, regulations, or other factors. We will notify you of material changes by posting the revised policy on our website and updating the "Last updated" date. Your continued use of our services constitutes your acceptance of the updated Privacy Policy.

13. Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how we handle your information, please contact us:

14. Additional Information for Canadian Residents

If you are a resident of Canada, your personal information is protected under the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation. You have the right to:

• Request access to your personal information held by us
• Request correction of inaccurate information
• Request deletion of your information
• Lodge a complaint with the Privacy Commissioner of Canada if you believe your privacy rights have been violated

For more information about privacy rights in Canada, visit the Office of the Privacy Commissioner of Canada.

15. Compliance Statement

Wylfris Systems Inc. (VAT: 839205174 RT 0001) is committed to operating with transparency and in full compliance with:

• Personal Information Protection and Electronic Documents Act (PIPEDA)
• Provincial privacy legislation in Canada
• Anti-spam legislation (CASL)
• Applicable data protection regulations

By accessing and using our website or services, you acknowledge that you have read and understood this Privacy Policy and agree to our collection and use of your personal information as described herein.